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Wentworth-Douglass Hospital Wins Patient Experience Award for 10th Consecutive Year

03/21/2023 2:07 PM | Bonnie McNair (Administrator)

DOVER, NH – For a decade running, Wentworth-Douglass Hospital has remained among the best hospitals in the nation for patient experience, according to rankings released Wednesday by Healthgrades, a healthcare data company.

2023 is the 10th consecutive year Wentworth-Douglass has been named a recipient of the company’s outstanding patient experience award, which is given to those ranked among the top 15% in the nation in that category.

Wentworth-Douglass was the only hospital honored with the 2023 award on the Seacoast.

“To consistently be awarded this honor is a real example of how we strive to set Wentworth-Douglass apart. A decade of recognition for our patient experience showcases the unwavering commitment our staff has in providing compassionate, quality care,” said Jeff Hughes, President and COO of Wentworth-Douglass. “This award reflects their dedication, innovation, and patient-centered approach.”

For the annual analysis, Healthgrades independently analyzed patient experience surveys from HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) obtained from the Centers for Medicare and Medicaid Services.

The company found that 81% of patients would “definitely recommend” Wentworth-Douglass, 11% higher than the national average.

Healthgrades’ ratings are publicly available on their website:

About Wentworth-Douglass Hospital

Wentworth-Douglass Hospital ( is a nationally recognized, not-for-profit, charitable health care organization located in Dover, New Hampshire with a more than 115-year history of compassionate care and innovation. A member of the Mass General Brigham system, Wentworth-Douglass is strategically located in the heart of the Seacoast region of New Hampshire and Southern Maine, which it has served since 1906. The organization is a family of more than 3,500 employees, including more than 400 physicians and advanced practice providers dedicated to the health, safety, and well-being of the region’s residents and visitors. The organization includes a 178-bed hospital, more than 30 primary and specialty provider practices and clinic sites, multiple express and prompt care facilities, an ambulatory surgery center, several medical office buildings, The Works Family Health and Fitness Center, and the Wentworth-Douglass Charitable Foundation.


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Bonnie McNair, Executive Director
office hours by appointment: 472 High Street, Somersworth NH 03878


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