The Falls Chamber of Commerce - COVID-19 Update: New Community Hotline Opens

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COVID-19 Update: New Community Hotline Opens

COVID-19 Update: New Community Hotline Opens

03/27/2020 3:56 PM | Bonnie McNair (Administrator)

An update to our community.

As we continue to see new cases of COVID-19 in New Hampshire, today we'd like to share more information about new ways to get care and new ways to lend your support.

COMMUNITY HOTLINE

Wentworth-Douglass Hospital's new COVID-19 Community Hotline will serve as a nursing triage phone line for those who have symptoms of COVID-19 or have general COVID-19 questions.

The COVID-19 Community Hotline is accessible by calling (603) 609-6000.

Operating Hours
Monday through Friday
8:00 a.m. - 5:00.p.m.

Saturday and Sunday
9:00 a.m. - 2:00 p.m.

Depending on your symptoms, the Hotline nurses may direct you to the Wentworth-Douglass Hospital Respiratory Illness Clinic outside of our Emergency Department at 789 Central Avenue. The clinic is open Monday through Friday 8:00 a.m. to 8:00 p.m., and Saturday and Sunday, 8:00 a.m. - 5:00 p.m.

This Respiratory Illness Clinic is meant for patients experiencing moderate COVID-19 symptoms, such as severe coughing, fever (above 100.4), chills, and a general feeling of malaise or fatigue that prevents you from getting out of bed or off the couch. Those at high-risk for experiencing these COVID-19 symptoms include people who are age 70 or older, with severe lung disease (asthma, bronchiectasis, cystic fibrosis, COPD, emphysema, etc.), severe heart disease, those on dialysis, among others.

Please note that patients experiencing a medical emergency should always call 9-1-1.

HOW YOU CAN HELP

We are overwhelmed with gratitude by the community support we have received. Thank you to everyone who has volunteered their time and resources to create masks by hand, donated other Personal Protective Equipment (PPE), meals to our staff, or offered support in other ways.

We continue to receive messages from community members asking how they can help and we have provided a couple of avenues for this below.

Messages to our Care Team

Our staff has been working around the clock to make sure the community is safe while giving personal care and attention to every patient. Sometimes the greatest gift our staff members can receive is a “thank you” from a patient or family member. We are asking the community to share words of encouragement and appreciation for our tireless and dedicated staff. Please feel free to share your thoughts via email at comrelations@wdhospital.org or by commenting on Wentworth-Douglass Hospital’s Facebook page.

Donating Medical Supplies

We are turning to our community to ask for its help in donating urgently needed medical supplies, such as masks, hand sanitizer, non-latex gloves, and digital thermometers. Donated items can be dropped off at the hospital's main entrance (across from the parking garage), Monday - Friday, 6:00 a.m. - 7:00 p.m., and Saturday and Sunday, 8:00 a.m. - 7:00 p.m. The address is 789 Central Avenue in Dover. Read more about our supply needs.

Wentworth-Douglass Emergency Response Fund

If you don't have medical supplies to donate but would like help, please consider making a gift to the Wentworth-Douglass Emergency Response Fund. Your gift truly makes a difference during these unprecedented times. For more information about the fund, please call the Wentworth-Douglass Foundation at (603) 740-2687.

REMINDER FOR THOSE WHO HAVE SYMPTOMS...

If you are experiencing common symptoms of COVID-19, such as fever or cough, please CALL your primary health care provider first or the WDH Community Hotline (603-609-6000). For your safety and the safety of others, please do not come to an urgent care clinic or emergency room unless you have been instructed to do so.

The availability of timely and accessible testing for COVID-19 continues to be a concern. To preserve supplies so we can best serve those most in need, the hospital will ONLY test individuals who meet specific testing criteria. We will update the community if that changes

Remember that we can all do our part to help slow the spread of transmission by practicing good public health habits, including maintaining social distancing, washing hands frequently, and staying home if you are sick.

Please visit our Coronavirus Updates page for more detailed information.

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ABOUT THE FALLS CHAMBER

The Falls Chamber of Commerce is a professional association of businesses in the falls area. We are the catalyst that facilitates business growth , prosperity, partnership and success for our members.

CONTACTS

Bonnie McNair, Executive Director

info@thefallschamber.com
603.749.7175
office hours by appointment: 472 High Street, Somersworth NH 03878

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